Critizr is Europe’s leading Customer Feedback Management Platform. Founded in France in 2012, the Critizr platform is today used in 25 countries by over 80 of Europe’s biggest companies across 20 different sectors including retail, banking, travel, entertainment and hospitality. It is transforming the way these businesses listen to and understand their customers, empowering their staff to take action and deliver a great customer experience every day. Critizr generates feedback and insight for senior management to plan for the long term, whilst staff in the field can quickly and efficiently take action - doing what it takes to solve problems, win back dissatisfied shoppers and drive loyalty and revenue.